Privacy Policy

Last updated: 17/11/2025

This Privacy Policy describes how Lunyre ("we", "us", or "our") collects, uses, stores, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

Lunyre
Email: Support@lunyrestore.com
Australia

2. Personal Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, billing and shipping address
• Order and transaction details
• Payment information (processed securely by third-party payment providers)
• Account details and login information
• Device and technical information (IP address, browser type, cookies, site activity)
• Marketing preferences and communication history

3. How We Collect Your Information

Your personal information is collected when you:

• Visit or browse our website
• Create an account
• Place an order
• Subscribe to our emails or promotions
• Contact our support team
• Interact with our content or advertisements

4. Why We Collect Your Information

We collect and use your personal information for the following purposes:

• To process and deliver your orders
• To provide customer support
• To manage your account
• To improve our website, products, and services
• To send marketing communications where permitted by law
• To prevent fraud and maintain website security
• To comply with legal and regulatory obligations

5. Disclosure of Personal Information

We may share your personal information with:

• Payment processors and financial institutions
• Shipping and logistics partners
• Marketing and analytics providers
• IT, hosting, and cloud service providers
• Legal, accounting, and professional advisers
• Government or regulatory authorities where required by law

Some of these providers may be located outside Australia. We take reasonable steps to ensure that overseas recipients comply with Australian privacy standards.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality, analyze traffic, and personalize user experience.

You may disable cookies in your browser settings; however, some parts of our website may not function correctly as a result.

7. Direct Marketing

We may send marketing emails in accordance with the Spam Act 2003 (Cth).

You may unsubscribe at any time by clicking the unsubscribe link or by contacting us at Support@lunyrestore.com.

8. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access. However, no electronic transmission or storage system is completely secure.

9. Access & Correction

You have the right to request access to the personal information we hold about you and request corrections if your data is inaccurate or outdated.

Requests can be made via email at Support@lunyrestore.com. Identity verification may be required.

10. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy and to meet legal obligations.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

12. Complaints

If you have a concern regarding your privacy or how your personal data is handled, please contact us at Support@lunyrestore.com.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

• Website: https://www.oaic.gov.au

13. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be effective once published on this page.

14. Contact Us

For any privacy-related questions, please contact us:

Email: Support@lunyrestore.com